For us, building trust does not only consist of developing tailor-made vacuum packaging machines or complete packaging lines for our customers. We are also there for you after your vacuum machine has already started working. Our sales, consulting and service team is always available to answer your questions about your WEBOMATIC packaging machine.

We support you in the long term to maintain your WEBOMATIC packaging machines in an optimal way and thus create the basis for an efficient production with low downtimes, reduced personnel costs and constant high product quality.

In addition to the delivery and installation of our machines, WEBOMATIC offers various services tailored to your needs:

  • Maintenance and service of vacuum machines remotely or on site
  • fast and direct supply with spare parts
  • tailor-made service and maintenance agreements

Service requests and technical support

Our service is available not only in Germany, but worldwide. At any time our team of experienced technicians and application-specific support is available to you before and by telephone. No matter if remote maintenance or an appointment on site, our highest goal is the optimal support of our customers in order to support a trouble-free production and to solve problems quickly and effectively. Together with our international subsidiaries and sales partners, we provide short-term help on site and fast delivery of spare parts if required. In addition to demand-oriented repair and maintenance on request, we also offer service and maintenance agreements tailored to your needs.

Phone: +49 (0)2327 – 30 99-170
Fax: +49 (0)2327 – 30 99-29
E-Mail: service@webomatic.de

Spare parts enquiries and spare parts orders

Through fast and flexible spare parts service, such as individually tailored spare parts packages, we support you in meeting the challenges of everyday operations and the safety of your production. Our competent and experienced colleagues from the spare parts service will be happy to assist you in word and deed, regardless of whether you have mechanical or electronic spare parts inquiries. Due to our high vertical range of manufacture, we manufacture a large part of the spare parts for our machines ourselves. This enables us to control the highest quality on the one hand and to guarantee a long-term and quick supply of spare parts on the other hand. Even packaging machines from the last millennium can be supplied with spare parts safely and at short notice.

Phone: +49 (0)2327 – 30 99-202
Fax: +49 (0)2327 – 30 99-29
E-Mail: spareparts@webomatic.de

Regular and preventive maintenance your vacuum machine has many advantages:

  • Extension of the service life
  • Reduction of the susceptibility to failure
  • Minimizes the risk of default
  • Higher value retention
  • Machine optimally adjusted to product and packaging material
  • Maintenance is carried out according to detailed and comprehensive checklists
  • Documentation of the work carried out and checks in a maintenance log
  • Maintenance reminder by WEBOMATIC after fixed intervals

Let us know!

We will advise and support you in all questions and together with you we will find the optimal solution for you.